FAQs

Return Policy

pip & pal wants you to love your purchase. If you aren't completely satisfied, you may return the item within 7 days for exchange only.

Online orders may be returned within 7 days of delivery date. If shipping charges are applied, these will not be refunded. The customer is responsible for return shipping.

Sale items are final sale. 

Holiday: If a gift is purchased from November 25-December 25, that recipient will have until January 7th to return for store credit or exchange the item. 

International Shipping

There is a $20 shipping fee for all international orders. This does not include duties. Duties and taxes are to be paid by customer.